Service strategies for libraries : proceedings of the 2009 IFLA Management and Marketing Section's Preconference Athens, August 19-21, 2009 ; edited by Eugenia Kefallineou. - Κεφαλληναίου, Ευγενία; Κεφαλληναίου, Ευγενία, 1939-; Κεφαλληναίου, Ευγενεία; Κεφαλληνέου, Ευγενία; Kefallineou, Eugenia (Ministry of Education, Lifelong Learning and Religious Affairs of Greece ; General Council of Libraries, General State Archives and Educational Radiotelevision, 2010)