Chittey, D., Metcalf, A. E., & Sweet, R. J. (1972). A guide to the BPR system. Reading, MA: Royal Institute of Public Administration.
Παραπομπή Chicago StyleChittey, D., A. E. Metcalf, and R. J. Sweet. A Guide to the BPR System. Reading, MA: Royal Institute of Public Administration, 1972.
Παραπομπή MLAChittey, D., A. E. Metcalf, and R. J. Sweet. A Guide to the BPR System. Reading, MA: Royal Institute of Public Administration, 1972.
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