Παραπομπή APA

Vervest, P., Dunn, A., Hoogeweegen, M., Cameron, N. F., Weesing, T., & Dunn, A. (2000). How to win customers in the digital world: Total action or fatal inaction. Berlin: Springer.

Παραπομπή Chicago Style

Vervest, Peter, Al Dunn, Martijn Hoogeweegen, Nancy Foy Cameron, Thomas Weesing, and Al Dunn. How to Win Customers in the Digital World: Total Action or Fatal Inaction. Berlin: Springer, 2000.

Παραπομπή MLA

Vervest, Peter, et al. How to Win Customers in the Digital World: Total Action or Fatal Inaction. Berlin: Springer, 2000.

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