Kimber, R. J., Grenier, R. W., & Heldt, J. J. (1997). Quality management handbook (2nd editon, revised and expanded.). New York: Marcel Dekker.
Παραπομπή Chicago StyleKimber, Raymond J., Robert W. Grenier, and John Jourdan Heldt. Quality Management Handbook. 2nd editon, revised and expanded. New York: Marcel Dekker, 1997.
Παραπομπή MLAKimber, Raymond J., Robert W. Grenier, and John Jourdan Heldt. Quality Management Handbook. 2nd editon, revised and expanded. New York: Marcel Dekker, 1997.
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