George, S., Weimerskirch, A., Weimerskirch, A., & Weimerskirch, A. (1998). Total quality management: Strategies and techniques proven at today's most successful companies (2nd ed.). New York: Wiley.
Παραπομπή Chicago StyleGeorge, Stephen, Arnold Weimerskirch, Arnold Weimerskirch, and Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. 2nd ed. New York: Wiley, 1998.
Παραπομπή MLAGeorge, Stephen, Arnold Weimerskirch, Arnold Weimerskirch, and Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven At Today's Most Successful Companies. 2nd ed. New York: Wiley, 1998.
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