Soin, S. S. (1993). Total quality control essentials: Key elements, methodologies, and managing for success. New York: McGraw-Hill.
Παραπομπή Chicago StyleSoin, Sarv Singh. Total Quality Control Essentials: Key Elements, Methodologies, and Managing for Success. New York: McGraw-Hill, 1993.
Παραπομπή MLASoin, Sarv Singh. Total Quality Control Essentials: Key Elements, Methodologies, and Managing for Success. New York: McGraw-Hill, 1993.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.