Waller, J., Allen, D., & Burns, A. (1994). The quality management manual: : how to write and develop a successful manual for quality management systems. East Brunswick, N. J.: Nichols Pub. Co..
Παραπομπή Chicago StyleWaller, Jenny, Derek Allen, and Andrew Burns. The Quality Management Manual: : How to Write and Develop a Successful Manual for Quality Management Systems. East Brunswick, N. J.: Nichols Pub. Co., 1994.
Παραπομπή MLAWaller, Jenny, Derek Allen, and Andrew Burns. The Quality Management Manual: : How to Write and Develop a Successful Manual for Quality Management Systems. East Brunswick, N. J.: Nichols Pub. Co., 1994.
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