Pfeffer, J., & Sutton, R. I. (2000). The knowing-doing gap: How smart companies turn knowledge into action. Boston: Harvard Business School.
Παραπομπή Chicago StylePfeffer, Jeffrey, and Robert I. Sutton. The Knowing-doing Gap: How Smart Companies Turn Knowledge Into Action. Boston: Harvard Business School, 2000.
Παραπομπή MLAPfeffer, Jeffrey, and Robert I. Sutton. The Knowing-doing Gap: How Smart Companies Turn Knowledge Into Action. Boston: Harvard Business School, 2000.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.