Dutta, S., Manzoni, J., & Manzoni, J. F. (1999). Process reengineering, organizational change and performance improvement. London: McGraw-Hill.
Παραπομπή Chicago StyleDutta, Soumitra, Jean-Francois Manzoni, and J. F. Manzoni. Process Reengineering, Organizational Change and Performance Improvement. London: McGraw-Hill, 1999.
Παραπομπή MLADutta, Soumitra, Jean-Francois Manzoni, and J. F. Manzoni. Process Reengineering, Organizational Change and Performance Improvement. London: McGraw-Hill, 1999.
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