Kaplan, R. S., Norton, D. P., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Boston: Harvard Business School.
Παραπομπή Chicago StyleKaplan, Robert S., David P. Norton, and David P. Norton. The Balanced Scorecard: Translating Strategy Into Action. Boston: Harvard Business School, 1996.
Παραπομπή MLAKaplan, Robert S., David P. Norton, and David P. Norton. The Balanced Scorecard: Translating Strategy Into Action. Boston: Harvard Business School, 1996.
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